A: We, at Drive You Nutss, offer free shipping across India, via our trusted and reliable delivery partners.
Shipping time for each order may vary depending upon the order size and will be communicated to you at the time of placing the order. We will not be liable for any delay in the order caused due to reasons beyond our control.
As soon as your package ships, we will email you your package tracking information on your registered email id or phone number.
For international orders, as a recipient, you are liable for the payment of all courier charges, import duties, customs, and local sales taxes levied by the country we are shipping to.
A: We have a strict no cancellation policy and orders once placed and confirmed will not be canceled.
In case of any issues with your order, other than the orders placed during any sale, you can reach out to us through email on email@example.com within 48 hours of the product being delivered to you. Our team will assist you with the process.
In the event any faulty or defective product issue is raised by you, you must send the order back to us no later than 7 days from the date of the issue being raised. The cost of sending the courier back to us shall be borne by you. Delivery is taken care of by us.
In the unlikely event that your order arrives damaged, you should email us on firstname.lastname@example.org a photo of the damaged product along with a detailed video highlighting the damage with the product code within 48 hours of receiving your order.